Cosmo Chemical utilizes RMI’s grievance process.
It evaluates workers’ understanding of the practices and conditions covered by this norm, including effective
grievance handling procedures, and has steady procedures for continuous improvement by receiving feedback or
violations.
In order to respond quickly to supply chain-related issues or inquiries, we operate a grievance handling system that
can be accessed from time to time by external stakeholders.
Based on thorough protection for informants, we will not disclose any information without their consent.
http://www.responsiblemineralsinitiative.org/rmap/grievance-mechanism/